Guy
Old school customer skills, depth of knowledge and a genuine passion for their subject is reassuringly alive and well with the chaps at Mainspring.
Initial phone and Email communications were always polite and patient and then at their office there was no hard sell, just well balanced and relevant information on the watches of interest to help me make my own decision.
Mike
Rather than repeat all the positive comments already said, I'll say that I'm very pleased with the speedy and friendly service from Mainspring UK: Tristan and the team.
I px'd a Breitling watch for their Breitling watch so quickly that it put other much larger watch companies to shame. Tristan's phone manner is instantly reassuring: he's knows his stuff and is a true watch geek! Just like me, I have to add.
Josef
Fantastic experience! Tristan and Jay are simply fantastic, genuine guys who take pride in what they do. Great communication, extremely helpful and professional. The whole process from the first contact to our meeting at their beautiful Farnborough office was pleasant and easy. If I want another watch in the future I will definitely go back to them!
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